Updated September 22, 2020

DAXIA is concerned with privacy issues and wants you to be familiar with how your information is collected, used and disclosed. Ensuring confidentiality of personal data of users of our website is important to us.

This Privacy Policy describes DAXIA’s practices related to the information that is collected through our website. By providing personal information to DAXIA, you agree to the terms and conditions of this Privacy Policy.

All your personal information collected will be treated pursuant to the General Data Protection Law (LGPD). Federal Law No. 13,709, enacted on August 14, 2018, which regulates the processing of Personal Data, including in digital media, by individuals or public or private legal entities. Said information will be used to help make your visit to our website and your interaction with DAXIA as productive and enjoyable as possible.

1 – Personal information you provide and that we collect

When you contract, use, interact with our website, or communicate with us in any way, you (or your company) may provide us with certain information that identifies you. This information includes:

Contact details such as name, position, company, location, telephone number and e-mail;

Tax identification number of supplier or customer;

Marketing preferences;

Security questions/ answers;

Personal information is collected to provide you with the services and products requested. If you do not provide this information, it may not be possible to fulfill your request or provide the desired service.

When you use our website, we can collect and store data automatically. Such data includes:

Data on the devices that you use to access the website, such as your IP address, operating system, geolocation information and device identifier.

Registration data and your activities on the website (such as the date and time of use, the pages and files you viewed, searches and other actions you perform.

Browsing data, that is, data about how you use and interact with our website and your browsing activities.

2 – How we use Personal Information

We may use the data collected or received from the use of the website for the following purposes:

To provide desired services, respond to customer requests and/or contact users to, for example, answer their questions.

Send marketing communications, email alerts and text messages that we believe will be of interest to you, including about trade fairs and events.

Customize our interactions, presenting DAXIA products, according to your marketing preferences.

Evaluate or understand the effectiveness of the advertising we provide, in order to provide relevant advertising to you;

Perform internal operations, problem solving, data analysis, tests, surveys and statistics;

We may use your personal information when we believe it is necessary or appropriate to comply with applicable law, respond to requests from public and government authorities, to protect the rights, privacy, security or property of DAXIA, yours or of others; and to allow DAXIA to seek the solutions and resources available or limit the damage that we may suffer.

3 – Cookies and Tracking Technologies

We and our partners may use various technologies such as cookies to automatically collect and store data on use of our website. When using these cookies we take steps to ensure that your privacy is protected and respected at all times.

4 – Third party sites

This Privacy Policy does not deal with information or other practices of third parties, and we are not responsible for the privacy of information used by third parties, including any third party that operates any website to which the website contains a link. The inclusion of a link on the website does not imply endorsement of the website linked by DAXIA. We are not responsible for the policies or practices for collecting, using, disclosing or securing information from any application developer, application provider, automation or social networking platform provider, operating system provider, wireless service provider or device manufacturer, including in relation to any personal information that you disclose to other organizations through websites or applications.

5 – Data Security and Processing

Personal data processed by DAXIA is protected by physical, technical and organizational security measures to reduce risks of loss, unauthorized use and unauthorized access, disclosure and alteration, such as firewalls and data encryption, physical access controls to data centers, in addition to controls of authorization of access to information.

Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

If you suspect or have reason to believe that your interaction with DAXIA is not safe, immediately inform us of the problem using the contact forms provided on this website.

This Privacy Policy applies to the circumstances mentioned above throughout the period in which DAXIA stores your personal data. We store and maintain your information: for as long as required by law; until the end of the processing of personal data, or for the time necessary to preserve DAXIA’s legitimate interests. Thus, we will treat your data, for example, during the applicable statute-barring periods or as long as necessary to comply with legal or regulatory obligations.

The termination of the processing of personal data will occur in the following cases: when the purpose for which the personal data was collected is achieved, and/or the personal data collected is no longer necessary or relevant to the achievement of such purpose; when titleholders request exclusion of their data; and when there is a legal determination in this regard.

In cases of termination of the processing of personal data, except in the cases established by applicable law or by this Privacy Policy, personal data will be eliminated, and this Policy will no longer apply to your relationship with DAXIA.

6 – Change in the Privacy Policy

DAXIA reserves the right to change this privacy policy at any time by publishing the updated version on its website. Therefore, we recommend that you check our Privacy Policy regularly in order to be always up to date.

7 – Contact DAXIA to clarify any doubts

If you have doubts about this Privacy Policy, please contact us using the contact form on our website, or by calling +55 11 2633-3000.